AI consultancy for hospitality
Makes you money, saves you time.
It sells extras and wins repeat bookings while answering your guests' questions, so more comes in and less lands on you. Built for hospitality of every size, from holiday lets and B&Bs to guest houses, small hotels, aparthotels and serviced apartments.
Built in Falmouth, Cornwall
The AI concierge on our in-room tablet
Quietly clever AI for the places guests love, made in Cornwall for hospitality of every size.
The AI concierge
The Guest & Go AI concierge is a smart digital welcome book for your guests. It sits on an in-room tablet, so guests can ask it anything at any hour, from the wifi code to the best table in town, and get a warm, accurate answer in seconds.
But it does more than answer questions. It quietly sells your extras, points guests towards booking direct next time, and nudges the happy ones to leave a review, so it earns its keep while it saves you the same questions landing on you day after day. It works for holiday lets, B&Bs, guest houses, small hotels, aparthotels and serviced apartments, anywhere the same questions, and the same chances to sell, come round again and again.
Makes you money
Late check-out, breakfast, a bottle on arrival. Guests order in a tap, and it adds up to real extra revenue across the season.
The guidebook makes booking direct the easy choice next time, so more guests come back to you instead of a platform. One rebooking can be worth £500 or more.
A gentle nudge at the happiest moment of the stay, so more guests leave the reviews that fill next season.
Looks after your guests
An AI concierge that knows your property. Check-out times, the wifi code, how the heating works, all answered in seconds, so the questions stop reaching you.
A live local events feed that updates itself, so guests always see what is on while they are with you.
Each guest is greeted by name, with the details of their stay ready and waiting in your voice, not a generic template.
Pricing
The AI concierge
A single let is £200 to set up and £20 a month. The more units you have, the lower the price per unit, and we will confirm your exact figure in a quick demo.
One rebooking covers your first year.
Book a concierge demoAI consultancy
Every business runs differently, so there is no fixed price here. It starts with a free audit: we look at how your business runs, the systems and tools you use, and where your time and money are leaking away. You get a clear report on what to fix first.
From there we build and put in the AI that does it, from answering your phone to joining up the tools you already use and automating the jobs that eat your week. We price that to the work, with no obligation either way.
Book a callAI services
The concierge looks after your guests. This looks after everything else. It starts with a free audit: we come in, see how your business runs, the systems and tools you use and where your time and money are leaking, then hand you a clear report on what to fix first. From there we build and put in the AI that does it. No obligation to go further.
A few of the things we are asked for most
Every call answered and every booking captured, day or night, in a voice that sounds like your place.
A steady, on-brand social presence that keeps your rooms full and front of mind, without the daily effort.
A system that keeps all your certificates, checks and renewals in one place, gas, electrical, fire and insurance, and flags each one well before it runs out, so you are never caught short.
Whatever is quietly eating your hours, the repeat jobs and the admin, we build it to run itself and hand it over.
How it works
We learn your property, your voice and where the hours are quietly disappearing. No pressure, no jargon.
Your concierge is written, built and connected for you. You see it, you approve it, and nothing reaches a guest until you are happy.
The repeat questions answer themselves. We stay close, refine as you go, and add more only when it earns its place.
Why they choose us
Capture enquiries the moment they arrive and lean less on the big platforms, so you keep more of every booking.
The same questions, asked over and over, all handled for you, so your day is yours again.
Fewer tools and less overtime to do more, with extras that quietly add to what each stay is worth.
Fast, warm answers at every hour. The kind of stay that turns into five-star reviews.
Rooted in Cornwall
We are based in Falmouth, and we know the rhythm of the season here: the busy summers, the quiet shoulders, and the standards guests expect from a Cornish stay. When you call us, you are talking to someone down the road.
Guests have their questions sorted in seconds, and the same three questions have stopped landing on my phone at ten at night. We have taken more direct bookings this season than ever, and our evenings are finally our own again.
Come and have a look
Ten minutes is usually enough to show you the concierge and talk through your property. There is nothing to sign and nothing goes live without your say-so.
Or email us at guestandgo@wisaai.co.uk